We take the protection of your privacy and data seriously, this notice informs you of what we do with any information you give to us.  We encrypt all interactions with our website for your safety and privacy.

“we”, “us” and “our” in this policy refer to Karl Austin trading as Ilumia Images.

Except as set out below, we will not share, sell or otherwise disclose your information to any third party.

If there any points below that you are not happy with, then we regret to say that you will need to stop using our website and services right away.

What We Collect

Personal and/or Business Information

We collect your basic contact information such as your name, email address, telephone number and address and other information which you may give us in the course of doing business with us as our client.

We use the information:

  1. to provide you with the services you have requested or purchased
  2. for security purposes to verify your identity
  3. for sales and marketing purposes for our own products and services

We keep this information for a minimum of six years due to the requirements of the tax authorities and also to support or defend any claims in court.

Your Email Address and Telephone Number

If you contact us via our website we will collect your email address and optionally your telephone number so that we may correspond with you.

Website Usage Information

When you visit our website we record which pages, images and other items you access on our web server by us and by Google Analytics.  We do this to help us develop our website and also to help us defend it from any malicious use.  This includes, but is not limited to:

  • Your IP Address
  • Your computer details, such as:
    • Operating system
    • Web browser
    • Screen resolution/size and colour depth
  • The pages you visit
  • How long you are on each page
  • How you found our website

This information is collected on an anonymous basis on our behalf by the Google Analytics service, the Google Privacy Policy can be found here: https://www.google.com/policies/privacy/